Popular Services
This ticket is available to request a staff NetID or email account
This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.
Request software for faculty/staff computer, classroom or a student computer lab.
MachForm is a web-based application that makes it easy to create and manage forms of all types.
This service is for all requests for the Banner Student Information System.
EMS is the campus event management system and is used to request space and services for Events as well as reserve space for classes
Request the installation of existing hardware, surplus equipment and printers.
Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc
This service is used to request access to Argos. This request must come from the employee's supervisor.
This form can be used to request an appointment with the Instructional Design Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6
Request support for Brightspace for online, hybrid and face to face courses
This ticket can be used to report a problem with technology in a classroom such as a projector, document camera, AirMedia or TV.
This service is used to request or remove access to Admin Banner. One of the attached form must be filled out, signed, and attached to the request.
Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.